Terms of Use
Effective date: 30 July 2026
These terms govern your use of the kanovai.com.au website (the "website"), operated by Kanova ("Kanova", "we", "us"). By using this website, you agree to these terms.
General information only
Content on this website — including descriptions of our services, process and capabilities — is provided for general information purposes. It is not a quote, proposal, or offer to provide services on specific terms.
No client relationship from browsing or enquiring
Browsing this website or submitting the contact form does not create a client relationship, and does not commit Kanova to provide any service. Any actual engagement is only formed through a separate, written proposal or service agreement agreed between Kanova and the client.
Availability and suitability
Whether a particular automation, integration or voice-agent capability described on this website is available, suitable, or compatible with a specific business depends on scoping and technical assessment carried out during our audit process. Descriptions on this website are illustrative and not a guarantee of compatibility with any particular system.
Dependence on external platforms
Systems Kanova builds may depend on third-party platforms (such as phone providers, calendars, CRMs, or other business software). The availability, behaviour, and any changes made by those external platforms may affect how a connected system operates. Kanova is not responsible for outages or changes made by third-party platforms outside our control.
Intellectual property
The content, design, layout and branding of this website belong to Kanova unless otherwise indicated. You may not reproduce, copy or reuse this website's content or design for commercial purposes without our written permission.
Acceptable use
You agree not to misuse this website, including not attempting to gain unauthorised access to it or any connected system, not submitting false or malicious information through our forms, and not using the website in a way that could damage, disable or impair it.
No guarantee of error-free content
We take care in preparing this website but do not guarantee that its content is complete, current, or error-free at all times.
Limitation of liability
To the extent permitted by law, Kanova is not liable for any indirect or consequential loss arising from your use of this website. Nothing in these terms is intended to limit any consumer guarantee or right that cannot be lawfully excluded under Australian law.
Links to other websites
This website may link to third-party websites for convenience. We do not control and are not responsible for the content or practices of those websites.
Changes to these terms
We may update these terms from time to time. The effective date at the top of this page reflects the most recent version.
Governing law
These terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law principles.
Contact
Questions about these terms can be sent to hello@kanovai.com.au.